Partner Spotlight: IT Support 365

James Bull, CEO of ITS Support 365 discusses how the transition from ADSL and FTTC to FTTP is transformational for the Liverpool City Region, why full fibre is vital to business-critical services, and how his customers are benefitting from LCR Connect.

Tell us more about IT Support 365?

IT Support 365 was set up in 2008 in the midst of the last financial crisis with a mission to deliver IT support to small and medium sized businesses to help them thrive. Many of these businesses do not have an in-house IT capability, so we offer a fully outsourced service, right through to tailored packages based entirely on what our customers need. We focus on the essential, business-critical services, delivering enterprise-class managed services, Microsoft Cloud technologies, and complete IT security at a low monthly cost. Our customers stay with us because of our proactive approach that ensures the smooth running of their businesses.

What do you think LCR Connect will deliver?

Businesses in the Liverpool City Region have struggled to access competitively priced connectivity until now. The evolvement of internet access is transformational for SME businesses. All the services we offer require a fast, reliable, and robust internet connection for them to work effectively and allow businesses to harness the productivity gains and other benefits of cloud technologies. LCR Connect is not only offering access to gigabit-capable connectivity, but also at an inclusive price point that is allowing businesses of all shapes and sizes to benefit. It is helping them to access the enterprise-grade services that are enabling them to transform their digital capabilities and competitively do business across the globe.

What are the sectors of focus for IT Support 365?

We have established a reputation for delivering high quality managed services with a focus on businesses with mission critical requirements – from professional services to manufacturing.  While we have an international reach, LCR Connect has created a real opportunity to support the city region’s businesses on their digital transformation journeys. There is huge demand for full fibre services, and we are proud to be part of this movement. We are really excited about our partnership with LCR Connect, and have just initiated a campaign that is already stimulating a lot of interest from businesses across a multitude of sectors.

What next?

As copper reaches end of life over the next few years, we will continue to play our part in ensuring our customers have made the switch to true full fibre. LCR Connect is delivering a ground-breaking opportunity for businesses operating in the region and is a huge pull for those looking to relocate.  

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